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The first time in my life as a home owner needing hot water tank repair/replacement could not have been smoother. I would like to thank this company for all of their hard work and dedication to providing an excellent service for our region. No price gouging. Fair and honest prices with fair and honest employees. You get what you pay for! Shout outs to the ladies in the office and the guys who worked at my property. Sorry if I spell the names wrong...Brittany, Paul Hicks, Jhailynd Philpot and Pastor Douglas Ralson. Mr. Bill Riser is the owner of the company. I have posted some before and after pictures of what the team had to work with on my property. The installed a brand new water tank in my attic and installed a new shut off valve on the outside of my house. Thank you all for such great service. I recommend this company for all of your plumbing needs.
Iron Cactus
★★★★★
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Very responsive. After trying to get a water heater installed and not having the best luck with quotes, I went through Home Depot. was contacted by Brittany and she was very helpful in scheduling and sending over a prompt estimate.
Fair and affordable pricing. The guys were great! Quick install. Explained everything. Showed up on time and were very kind. 10/10 would recommend.
Beth Fitzgerald
★★★★★
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This is the second time I've used their services. The first tim e I needed faucet cartridges replaced and they did an outstanding job. This time I needed a grinder replaced. The technicians, Doug and his apprentice, were extremely friendly and knowledgeable. Doug answered all my questions honestly and in a manner that I understood. Definitely recommend these guys for your plumbing needs.
Mike Frashure
★★★★★
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Best experience I’ve had from a plumbing company! They communicated well and got the job done quickly and efficiently. I will definitely use them again!
Angela Tynes
★★★★★
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We greatly appreciate how quickly Mr. Paul Hicks was on the way here to help us with our shower repair. Communication regarding his arrival was excellent and he took care of the problem within a very short time. Thanks to everyone at Service Experts Plumbing. This is our 2nd time contacting them and we have been pleased both times. We will continue to contact them when we have plumbing needs.
Lisa Wesson
★★★★★
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They were fabulous! Went the extra mile…making sure everything was draining and working properly.
I need to add that they came back the next day because I still had problems and they spent another 1 and 1/2 hours in an attic with no ventilation without charging me. Paul did find the problem that had nothing to do with the plumbing, before damage was done to the ceilings. I can’t thank you enough for going above and beyond. Y’all are THE BEST!!!
Eileen Oldham
★★★★★
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Technicians showed up on time. Technicians were friendly from the time they arrived to the time they left. Technicians communicated with me every step of the repair, as far as what would be needed to be done and materials needed. I would definitely recommend and use this company again in the future.
Michael Tripp
★★★★★
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Y'all if you ever need any plumbing, you need to call this business! Ms. Iris is great and makes sure you will get the service you need. The technicians are professional and on time, even before the time quoted. Totally awesome!
Tina Gleghorn
★★★★★
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I have used Service Experts Plumbing three times now and have always been pleased. Every employee is pleasant and helpful from Brittany who answers the phone and schedules the appointments to Paul the plumber who is always efficient, professional, and friendly. I recommend this company to anyone.
Sabin DeLaRue
★★★★★
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Mr. Paul did a great job repairing an exterior pvc drain line. The owner Mr Bill even stopped by because he lives in my neighborhood. Great service and great people. I’ll definitely recommend them to friends and family!
Steven Connors
★★★★★
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Quick and honest. I called them Thursday afternoon and they installed a new Hot water heater Friday morning. They didn't charge us for anything we didn't need and didn't replace anything that didn't need replacing.
Mark Sanders
★★★★★
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Excellent job
100 percent satisfaction
Thank you 🙏
Nelia Whitaker
★★★★★
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Excellent customer service! Replaced my hot water heater same day! Reception and Plummer was very nice! Jhailynd was our Plummer and he was excellent, and very nice. Definitely the best plumbing company I’ve used since I moved here.
Leland Dewitt
★★★★★
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Great service! Very kind, reliable, and trustworthy. We recently moved to Gulfport and needed our whole house plumbing rerouted. They were quick and really made the process easy for us! Thank you!
C G
★★★★★
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Very Professional, they found the problem really quick, answered all my questions no doubt in calling them for future service. Highly recommended.
Yesenia Garcia
★★★★★
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Friendly, professional, trustworthy service. Will refer them to anyone needing plumbing service!!
Deborah Taylor
★★★★★
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I'd rate 7 stars or more if I could, but only 5 were allowed. Quick response. Quality work. Reasonable price.
Larry George
★★★★★
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I called they were very professional and were able to come out the same day. I will definitely recommend.
kim demoruelle
★★★★★
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Very professional and knowledgeable! We have found our new service experts!!!
Tem Shields
★★★★★
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Hot water tank installation. I recommend definitely.
Minor drip after, quickly responded and replaced an older faucet, very pleased.
Michael Thompson
★★★★★
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Bill and Red came out to install our water heater this morning. They did a phenomenal job. Very personable, professional, knowledgeable, and trusting folks! They got the job done quickly and sufficiently. Highly recommend them for any of your plumbing needs!
Brittany Warren
★★★★★
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The crew that showed up to my house was incredible. Very professional very knowledgeable on their work, very fast, they also made you feel very comfortable about what they were doing and they explained everything in detail. In addition to the crew that showed up at our home, the ladies that worked the front office were incredible they worked with us at a very difficult time trying to get a hot water heater installed sooner than what they could do and they made that happen. The company is absolutely outstanding.
Chuckiebaby
★★★★★
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Professional, courteous, and knowledgeable duo who installed a home water heater. Very impressed with the level of customer service, attention to detail and helpful advice for future reference. Top shelf teamwork.
Brad Lee
★★★★★
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The crew that showed up to my house was incredible. Very professional very knowledgeable on their work, very fast, they also made you feel very comfortable about what they were doing and they explained everything in detail. In addition to the crew that showed up at our home, the ladies that worked the front office were incredible they worked with us at a very difficult time trying to get a hot water heater installed sooner than what they could do and they made that happen. The company is absolutely outstanding.
Chuck M
★★★★★
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The crew that showed up to my house was incredible. Very professional very knowledgeable on their work, very fast, they also made you feel very comfortable about what they were doing and they explained everything in detail. In addition to the crew that showed up at our home, the ladies that worked the front office were incredible they worked with us at a very difficult time trying to get a hot water heater installed sooner than what they could do and they made that happen. The company is absolutely outstanding.
Chuck McGuire
★★★★★
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Service Experts Plumbing are aptly named. Thankfully, they were able to get to our sewer line problem quickly. The trenched and set a new main sewer line in just six hours. They were very professional and worked diligently the whole time. Service Experts are good people with great work ethic. I have used them for years, and would recommend them for large or small jobs. They are number one in my book!
Kevin Smart
★★★★★
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Your Technicians were the best. They handled everything that needed to be done & even had some problems, they did not stop until everything was fixed to my satisfaction. Much thanks & God Bless to your company & crew!!!!!!
Pam Broome
★★★★★
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Moved water heater from attic to garage. They were very responsive from first call about estimate to doing installation. On time for appointments and very easy to work with. Would use again and recommend.
linda kalmes
★★★★★
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Professional, responsive, and courteous! I’ve used them more than once and every time I’m more impressed. If you need any plumbing work done on the coast, this is who you should call!
sean farrell
★★★★★
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The service men did a great job of installation, they were friendly, knowledge and did quality work. Highly recommend their service.
george warren
★★★★★
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This is my 5th time using Service Experts in the past year. I've previously had them install 2 toilets, install a garbage disposal, replace my hot water heater and fix my sink. For this service, I had them come and look at the plumbing on a new piece of property I purchased. They sent a guy named Paul, who was incredibly helpful, and was able to locate our hidden hot water heater, explain options to move the hot water heater, locate all the sewer lines (2.5 acre property with multiple structures), and provide some rationale to why the pipes were set up in their current configuration.
Van Burnham
★★★★★
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Douglas and Jackson were very professional and proficient.they answered my questions and did an excellent job. We will definitely use them again for any of our plumbing needs
Robyn Beal
★★★★★
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Douglas is a master plumber and it shows. He diagnosed my hidden leak and came up with a solution quickly. We now have running water again. Hallelujah!! I'll be using Service Experts to install a new water heater in the near future.
kenneth beal
★★★★★
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Paul Hicks came right over and installed my under the counter ice maker. He was very professional and helpful. I will definitely use this service again. Ask for Paul!!!!!
Tobie Kirkland
★★★★★
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Service Experts Plumbing was exceptional in their response time and professionalism. Every stage of the work proposed was captured and communicated clearly. I would recommend them and plan to use them again in the future.
Jordan
★★★★★
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I was contacted by Service Experts after I put in an inquiry through Home Depot about replacing my hot water heater. The water heater had started leaking from the bottom of the tank. After talking to Brittney the Service rep she asked a few questions so she could work up an estimate. I was emailed a detailed estimate with parts breakdown and all associated costs. I read over the estimate and called her back to schedule my appointment. I was scheduled for a same day appointment (early afternoon). The service tech (Paul) called before coming and arrived as scheduled. He looked over the old water heater and area it was located. He drained the water heater, and disconnected the old piping and
fittings. He prepped the new water heater and fittings to connect it. Paul was very thorough and knowledgeable. He completed the hook up, cleaned up the work area, and removed the old water heater. He explained how the new unit
worked, and went over the invoice with me. I am very satisfied with Service Experts, and will use them for any other plumbing issues I may have.
Thank you !
Ernie W
★★★★★
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Mr. Hicks explained the process of flushing the water heater which I appreciated and took care in ensuring the heater was back to normal operation. The professionalism shown and the varied services the company provides will encourage me to use Service Experts in the future. Thank you!
Joyce Hicks
★★★★★